Dha7's Privacy Policy — Your data is safe with us

Dha7 collects the following types of information:

Dha7 uses your information for the following purposes:

• Account Management: To confirm registration, secure login sessions, and protect your account.
• Payment Processing: To ensure deposits and withdrawals are processed correctly.
• Identity Verification (KYC): To meet legal obligations and prevent fraud.
• Service improvement: To analyze user experience and improve the platform.
• Providing support: To provide effective assistance in resolving your issues.
• Security Assured: To prevent fraud and money laundering, and to keep your account secure.

We never share your data with third parties for advertising purposes.

Dha7 may share data with specific parties in limited circumstances:

• Payment Providers: To process transactions — only the financial information necessary to do so.
• Game Providers: To keep game services running — no personally identifiable information involved.
• Legal Authorities: By government or court order — only when legally required.
• Security Services: Specialized services used to detect and prevent fraud.

Dha7 uses the following technologies and practices to protect your data:

• 256-bit TLS/SSL: All data transmitted via the website and app is encrypted.
• AES-256 Encryption: All sensitive data at rest is stored in encrypted format.
• Two-Factor Authentication (2FA): An extra layer of security for your login.
• Regular Security Audits: Security testing conducted by third-party experts.
• Access Controls: Staff can only access the data required for their specific role.
• Data Backup: Regular backups are stored on secure, isolated servers.

In the event of a security breach, dha7 will promptly notify affected users and report to the relevant authorities.

Dha7 uses cookies to improve site performance and personalize your experience.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: To understand which pages are used most — without any personally identifiable information.

As a dha7 user, you have the following rights:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your information under certain conditions.
• Right to Restrict Processing: You can request that we restrict the use of your information for specific purposes.
• Right to Data Portability: You can request a copy of your data in a readable format.
• Right to Object: You can object to the processing of your information in specific circumstances.

To exercise these rights, write to [email protected]. We will respond within 30 days.

Dha7 does not provide services to anyone under 18, and does not knowingly collect their data.

If we become aware that data from a minor has been collected, we will immediately close the account and delete all associated data.

Dha7 retains different types of data for different periods:

• Account Information: For the duration of the active account and up to 5 years after closure (as required by law).
• Transaction Details: Up to 7 years, in accordance with financial regulatory requirements.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
• Communication Records: Support chat histories are retained for up to 2 years.

Once the retention period expires, data is securely deleted or anonymized.

Dha7 may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of the page will reflect any changes.
• For major changes, you will be notified by email or via an in-platform notification.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

For any privacy-related questions, complaints, or requests, please reach out to our dedicated privacy team:

• Email: [email protected] (typically responds within 7 business days)
• Live Chat: 24/7 [email protected]
• Telegram: Official dha7 Support Channel

For privacy-related complaints, we commit to responding within 30 days. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant regulatory authority.